We sell our products nationally throughout the UK.
Our policy is to increase customer satisfaction by delivering defect-free products and services.
We will achieve this by:
• Working closely with our customers.
• Continuously developing our skilled and competent workforce.
• Continuously developing our business processes.
• Improving strategic supplier partnerships.
• Sustaining and maintaining the Don-Bur Quality System.
The effectiveness of this policy is continually monitored at all management levels, through a process of structured performance and development review, incorporating clearly defined and published key process measures.